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Frequently asked questions
General
A: At Your Bespoke Srilanka, all payments are securely processed through Stripe, utilizing encrypted payment technology to ensure your personal and financial information is protected at every step. We accept most major debit and credit cards via Stripe, providing a convenient and trusted payment experience. Additionally, all bookings are fully refundable if canceled within 24 hours of your scheduled booking, allowing you peace of mind when making your travel arrangements with us.
Small changes can usually be accommodated depending on availability and notice provided.
Yes. Support is available throughout your journey if assistance is needed.
Yes. Private transport with experienced local drivers is one of the most popular options.
Packages can include accommodation, private drivers, tours, airport transfers and curated experiences depending on your itinerary.
Local knowledge, curated experiences and personalised planning save time and help create a smoother, more memorable trip.
Everything from boutique villas and beach stays to luxury resorts and unique local experiences.
Most travellers visit for 10–14 days, however shorter escapes and extended adventures can also be arranged.
Flight assistance can be provided, however most packages focus on your Sri Lanka land arrangements, transport and experiences.
Absolutely. Trips can be designed for solo travellers, couples, families or larger groups.
A deposit is required to secure your booking, with the remaining balance due prior to travel.
Sri Lanka is one of the most welcoming destinations in the world and is considered safe for tourism when travelling responsibly.
Yes. Every itinerary is tailored to your travel style, interests, budget and pace.
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